Last updated October 7, 2026
Meta App Review Support
ReelDM is designed for Instagram professional accounts that want to send private replies after keyword comments on their own posts or reels.
User Flow
A business owner signs in with email/password or Google, connects an Instagram professional account through Meta OAuth, creates a keyword campaign for a post or reel, and receives a webhook when someone comments. ReelDM queues the event, deduplicates it, checks rate limits, then sends a private reply using the comment ID.
Compliance Position
The app uses official Meta APIs, verifies webhook signatures, encrypts tokens, avoids scraping, does not collect Instagram passwords, and sends no more than one private reply for a matched campaign/comment pair.
Review Test Notes
Testing requires access to an operator-authorized workspace and the configured professional account. Create a keyword such as LINK, comment it on controlled test media, and confirm that the private reply is sent and logged once. Public hosting, Meta permissions and account authorization must be completed before this live test.